Manage operations of the GDAC Shanghai and Shenzhen labs, ensuring high - quality analytical support. Collaborate with teams to support customer applications and product development.
About the role
- Senior Manager driving demand planning strategy in North America for hearing instruments. Managing forecasting processes, analysis, and cross-functional collaboration.
Responsibilities
- Lead and improve North America’s demand planning processes and tools, aligned with global standards
- Manage monthly forecasting cycle: update tools, validate data in SAP APO, and consolidate forecasts from sales channels
- Analyze forecast accuracy, identify root causes of deviations, and report insights to stakeholders
- Develop demand plans for new product launches and monitor performance using KPIs
- Act as key user of SAP APO, supporting data analytics, tool maintenance, and system enhancements
- Collaborate with Sales, Marketing, Finance, and Supply Chain to align forecasts with business goals
- Drive continuous improvement initiatives, including AI-powered efficiencies
- Build strong cross-functional relationships and support strategic planning efforts
- Other duties as assigned
Requirements
- Bachelor’s degree in Economics, Business Administration, Management or similar
- Further education in Supply Chain Management / Demand Planning a plus
- 8+ years in Supply Chain Management or Demand Planning
- 8+ years in analytical roles with relevant exposure to Sales & Marketing, Supply Chain Planning / Demand Planning and strong data analytics experience
- Project Management experience a plus
- Skilled in cross-functional collaboration and stakeholder management
- Results-driven, process-oriented, and customer-focused
- Strong communication and interpersonal skills
- Proficient in Microsoft Office; experience with SAP APO and SAP Analytics Cloud preferred
- A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Benefits
- Medical, dental and vision coverage*
- Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
- TeleHealth options
- 401k plan with company match*
- Company paid life/ad&d insurance
- Additional supplemental life/ad&d coverage available
- Company paid Short/Long-Term Disability coverage (STD/LTD)
- STD LTD Buy-ups available
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
- Paid parental bonding leave
- Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
- Robust Internal Career Growth opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal social recognition platform
- D&I focused: D&I council and employee resource groups
Job title
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Experience level
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Degree requirement
Tech skills
Location requirements
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