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About the role
- Business Intelligence Specialist responsible for designing BI tools and supporting insurance analytics. Collaborating with teams to enhance data and analytics capabilities at Sun Life Canada.
Responsibilities
- Design and facilitate workshops to understand user needs, set business requirements, and test BI dashboard designs with users
- Translate user needs into compelling BI dashboard designs utilizing best practices in infographic design and aligned with Sun Life design language
- Illustrate alternative concepts by mocking up sketches or wireframes with consistent and professional layout and visual; rapidly iterate and develop final versions
- Develop metrics and KPIs to measure the performance of analytical and data products in the overall portfolio
- Responsible for improving the quality and management of data assets across distribution, finance, actuarial, product domains
- Partner with different partners in the team, business, and IT to evolve data foundation and technology stack for Insurance Solutions
- Assist in the migration of all of BI and Insights data foundation to the Enterprise Data Lake
- Build and maintain strong working relationships with the Distribution, Pricing, Operations and IT partners to ensure delivery of initiatives within the area
- Design and deliver end-user training and training materials; provide technical support as necessary
- Perform voice of the customer (VOC) feedback analysis to gain insights, take actions and improve.
Requirements
- 4+ years of experience in data analytics with a focus on business intelligence
- 3+ years of experience and strong understanding of best practices in data visualization and dashboard design
- 4+ years of experience in Data Visualization tools, at least 2 years working with Tableau
- 2+ years of experience with data querying languages (SQL) and techniques, analysis tools, data sources and structures
- Excellent verbal and written communication, interpersonal and teamwork skills
- Experience in insurance and financial service industry is an asset, but not required
- Knowledge in one or more programming languages (Python/R)
- Education background in math/UI design/statistics/financial engineering/data analytics
Benefits
- Flexible Benefits from the day you join to meet the needs of you and your family.
- Pension, stock and savings programs to help build and enhance your future financial security.
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