Energy Manager at Octopus Energy assisting customers through phone and email inquiries. Roles focus on resolution and responsibility for customer energy queries.
About the role
- Senior Analyst for Continuous Improvement at Mobyan, enhancing logistics solutions with technology for major clients. Leading Lean projects and improving processes across departments.
Responsibilities
- Identify improvement opportunities in internal processes through critical analyses, performance indicators and process mapping (knowledge of Visio/Bizagi).
- Lead continuous improvement projects focused on waste reduction, cost reduction, productivity increase and process standardization.
- Apply Lean, Six Sigma (DMAIC), 5S, Kaizen, PDCA, A3 (strategic), Problem Solving and other tools.
- Conduct workshops and internal training on continuous improvement culture and applicable methodologies.
- Monitor key performance indicators (KPIs) and propose corrective/preventive actions based on results.
- Work collaboratively with different company areas to ensure effective implementation of improvements.
- Identify improvement opportunities in internal processes through process mapping (VSM - Value Stream Mapping).
- Monitor and audit projects, acting as the methodological coach for continuous improvement initiatives.
- Report the progress/evolution of existing continuous improvement projects.
- Prepare reports and executive presentations with the results of conducted projects.
- Validate Work Instructions and Standard Operating Procedures (SOPs).
- Develop dedicated training according to area demand.
Requirements
- Bachelor's degree in progress or completed in Engineering, Business Administration, Quality, Production or related fields.
- Solid experience with continuous improvement projects, preferably in a logistics or service environment.
- Experience leading Lean projects (Green Belt required; Black Belt is a plus).
- Quality tools (Ishikawa, 5W2H, Pareto, FMEA, etc.).
- Methodologies: Lean Manufacturing, Six Sigma, Kaizen, Problem Solving.
- Advanced MS Office (Excel, PowerPoint, Visio, Bizagi).
- Power BI or other data analysis tools (desirable).
- Analytical and critical thinking
- Proactivity and initiative
- Systems thinking
- Clear and effective communication
- Negotiation and influencing skills
- Teamwork and cross-departmental collaboration
- Results-driven and continuous improvement focus
Benefits
- For your health, we offer medical and dental assistance for you and your dependents.
- Life insurance
- Have children? We offer childcare or nanny allowance, family allowance and support for incapacitated dependents*
- Growing family? Maternity leave is 6 months and paternity leave is 20 days*
- Thinking about your career? We offer an Internal Recruitment Program, our Evaluation Cycle, regular feedback routines, monitoring of your development plan and an exclusive Training Platform.
- Day off to celebrate your birthday as you wish
- Partnership with Gympass (Wellhub)
- Partnership with SESC
- Meal voucher*
- Transportation voucher (for your commute)*
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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