Director of Internal Communications at IFF leading global internal engagement strategies. Overseeing execution of effective communication standards and enhancing employee engagement across the organization.
About the role
- Senior Manager of Communications at TruStage developing strategies for stakeholder engagement and organizational alignment. Focused on enhancing company culture and pushing business goals through effective communication.
Responsibilities
- Develop effective communication strategies that help internal and external stakeholders connect the dots between TruStage’s priorities, strategic investments, vision, mission and ambition.
- Through compelling storytelling and interpersonal connections, inspire audiences to work together to create an engaging and inclusive workplace culture and achieve the company’s business goals.
- Ensure communications at the enterprise level consistently reflect business and cultural goals, TruStage’s purpose, principles and values and adhere to brand standards and key messaging platforms.
- Develop comprehensive communications plans for enterprise efforts, ensuring strategy messaging and the TruStage voice is clearly and consistently communicated to all stakeholders.
- Ensure delivery of internal and external corporate communications (e.g., employee forums, external forums, media, social media) and enterprise communications to employees (e.g., internal announcements).
- Provide communications counsel to executive(s), senior leaders, and business leaders.
- Stay current on advances in communications techniques, audience insights and change management best practices to inform and inspire audiences to action.
- Enhance the TruStage image and reputation as an industry thought leader and employer focused on issues of relevance to TruStage and its stakeholders.
- Partner with marketing leaders to identify opportunities to develop and demonstrate thought leadership that supports and enhances the TruStage image and reputation.
- Develop and deliver strategies for engaging stakeholders.
- Build employee stories, customer testimonials and other compelling communications that enhance the company culture and express the TruStage difference.
- Responsible for communication plan development and execution supporting M&A, enterprise change management, complex social topics and crisis response within assigned business units and in support of the enterprise.
- Lead cross-functional collaboration with marketing, sales, business, product, and all customer-facing teams to create integrated campaigns that enable field teams to connect our enterprise strategy with client needs.
- Establish and track measurement frameworks to assess effectiveness of advisor and client-facing field communications and optimize based on data insights.
- Manage field-facing communication touchpoints including newsletters, webinars, conferences, digital platforms, and training materials.
- Serve as a trusted advisor to C-suite executives, providing counsel on messaging, positioning, and communication approaches for high-stakes initiatives that impact field-facing employees.
Requirements
- Bachelor's degree required
- 10+ years of progressive experience in corporate communications and marketing, with expertise spanning executive, internal, and business/field-facing audiences
- Demonstrated strong skills in storytelling, writing and editing clear, concise, and compelling materials, speeches, and briefs – quickly and under pressure
- Demonstrated success developing and executing successful communications strategies that deliver measurable business results
- Proven experience advising and supporting C-suite executives
- Exceptional strategic thinking abilities with experience leading enterprise-wide communications initiatives
- Exceptional relationship-building skills, including integrity, inclusiveness, empathy, courage, and collaboration.
- Expertise in change management and change communications
- Outstanding writing, messaging, and storytelling skills across multiple formats and channels
- Marketing expertise with understanding of campaign development, audience segmentation, and performance measurement
- Experience working in agile environments and managing complex, multi-stakeholder projects
- Collaborative leadership style with proven ability to influence cross-functional teams
- Proficiency with modern communications technologies, digital platforms, and emerging AI tools
- Demonstrated ability in developing and leading effective teams for desired performance
Benefits
- medical
- dental
- vision
- employee assistance program
- life insurance
- disability plans
- parental leave
- paid time off
- 401k
- tuition reimbursement
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