Change & Communications Manager at PwC Australia driving AI uplift through people - first change initiatives. Partnering with leadership to ensure effective adoption of new tools and ways of working across sectors.
About the role
- Digital-savvy communications specialist supporting public-facing initiatives and open innovation programs for Fortune 500, government, and nonprofit clients. Collaborating in a hybrid team environment based in New York City.
Responsibilities
- Collaborate with a team to define audiences, set goals, and develop strategies.
- Identify opportunities to promote and amplify our work, and execute campaigns across channels.
- Track campaign progress toward defined goals.
- Articulate actionable, data-informed insights.
- Offer recommendations for adjusting strategy and tactics to achieve outcomes.
- Build networks and engagement.
- Research people and organizations, and conduct multichannel outreach.
- Monitor media coverage and pitch stories to relevant reporters.
- Quickly ramp up on new topics, filtering signals from noise.
- Take the lead on drafting compelling communications materials, including blog posts, press releases, email newsletters, and social media posts.
- Create thoughtful content plans and materials, balancing audience needs with project or business goals.
Requirements
- 4-6+ years work experience in tech-savvy marketing, communications, or business development; this includes 2-3 years experience working in an agency, consultancy, startup, or with corporate clients.
- Demonstrated experience supporting large-scale integrated communications programs; this includes managing social media campaigns, direct marketing, communities, and press outreach.
- Familiarity with Google Analytics and social media analytics.
- Experience researching and identifying influencers and press/event opportunities.
- Exceptional attention to detail and organizational skills.
- Superb writing chops; experience developing multichannel content to activate audiences.
- Excellent verbal skills and a high EQ; adept at translating communications strategy to internal and client teams.
- Ability to learn new platforms and tools quickly; experience with Mailchimp and WordPress a plus.
- Familiarity with Claude, ChatGPT, Gemini, and/or other equivalent LLM, and sound judgement when it comes to using AI tools in a client services environment.
- Strong record as a high performer in academic, volunteer, or work activities, with noted leadership accomplishments.
- High adaptability to new organizational cultures; you are agile, realistic, and practical, and thrive in a fast-paced, dynamic environment.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Bonuses
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