Governance & Risk Lead at Chain IQ responsible for S2C and P2P service delivery excellence. Collaborating closely with internal teams to manage risks and ensure quality compliance.
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Hybrid Senior Commercial Manager, Chromatography, Mass Spectrometry
Posted 5 months ago
About the role
- Commercial Manager leading Chromatography and Mass Spectrometry growth across Southeast Asia. Driving strategies for customer engagement and market presence with a focus on commercial excellence.
Responsibilities
- Responsible to define and fine go-to-market (GTM) model for Commercial strategy, based on market opportunities.
- Improving customer value creation and rapidly growing market presence.
- Drive overall growth and commercial execution including driving optimization and channel performance.
- Deliver business goal tree objectives and Annual Operating Plans (AOP); including revenue growth, profitability, expense control, process optimization, productivity, employee development, and customer satisfaction, improving results through a continuous improvement culture.
- Drive an accurate sales funnel and rich pipeline by utilization SFDC; Implement sales leads follow up, tracking, and reporting to secure all opportunities.
- Responsible for leading dealers and distributors optimally in an efficient and consistent manner.
- Establish and maintain regular reporting on pipeline, inventory, end-customer sales record, end-customer profile, margin, training, and deal management process.
- Interlock between the regional division(s) across the SEA organization to ensure deployment of global/regional strategy in alignment with local context and market dynamics for revenue growth and market share gain.
- Key account strategy (as applicable) for working with countries within SEA to drive incremental growth through value proposition and workflow selling solutions.
- Develop positive relationships with Key Opinion Leaders (KOL) and key customers and collaborators in SEA.
- Explore opportunities for new business, customer experience improvement and large deals through these connections.
- Drive customer-centric culture through the understanding of customer needs and driving communication and engagement; collaborate with internal teams to ensure alignment on customer goals and deliver seamless, integrated solutions.
- Monitor market intelligence including competition, macroeconomics and the regulatory environment; Collection of Voice of Customer metrics for decision making.
Requirements
- Bachelor’s degree of business management, chemistry, engineering, physics, or equivalent.
- MBA is preferred.
- 10+ years Sales/Commercial Experience with 7+ years leadership experience from related industries.
- Proven record of managing a sophisticated, matrix organization.
- Experience of channel management
- Experience working in a multinational company with proven track record to succeed and thrive in a matrixed environment.
- Strong Business communication skills
- Ability and desire to travel ~50% of time, mainly within SEA region.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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