Business Analyst I working on claims system management for Intact. Collaborating with teams to enhance user experience and improve system functionality.
About the role
- Senior Business Analyst focused on Enterprise Data Management and Analytics for insurance clients. Collaborating with stakeholders to gather and translate business requirements into actionable solutions.
Responsibilities
- Lead the collection, documentation, and validation of business, functional, and data requirements.
- Conduct gap analysis to identify variances between current and target business processes, data structures, or system capabilities.
- Translate business needs into detailed user stories, process flows, and technical specifications.
- Perform source data analysis and data profiling to assess quality, consistency, and completeness.
- Develop and maintain data dictionaries, business glossaries, and metadata documentation.
- Define and document business rules for data acquisition, transformation, integration, and quality assurance.
- Support the design of data lineage, master data, and reference data management processes.
- Identify and recommend improvements in data governance, data quality, and operational efficiency.
- Capture and document reporting, analytics, and data visualisation requirements in collaboration with business stakeholders.
- Analyse data trends and patterns to support business decision-making and process optimisation.
- Collaborate with data engineering and BI teams to validate outputs and ensure business needs are met.
- Act as the primary liaison between business stakeholders, technical teams, and data specialists.
- Communicate project status, issues, and risks clearly and effectively across all levels.
- Support roadmap development, including prioritisation, dependency mapping, and resourcing.
- Participate in user acceptance testing (UAT) and change management activities to ensure successful implementation.
Requirements
- Minimum 5 years’ experience as a Business Analyst within the Insurance industry (Policy, Claims, Regulatory, or Reinsurance data)
- Strong understanding of insurance operations, including London Market processes and data flows.
- Proven experience in Enterprise Data Management, Data Warehousing, Data Governance, or Data Quality initiatives.
- Hands-on experience with data profiling, requirements gathering, and business process documentation.
- Excellent communication, analytical, and stakeholder management skills.
- Bachelor’s degree in a relevant discipline (e.g., Business, Information Systems, or Data Analytics) preferred.
- Experience working with Data Lake / Data Warehouse / Data Governance tools (e.g., Azure Data Services, Databricks, Snowflake, Power BI, Alation, Collibra) preferred.
- Exposure to Agile / Scrum methodologies preferred.
- Experience with SQL or data query tools for data validation and analysis preferred.
- Familiarity with regulatory reporting and compliance requirements in insurance preferred.
Benefits
- A competitive salary with a generous bonus
- Private healthcare
- Critical illness life assurance at 4 x your annual salary
- Income protection insurance
- A rewarding pension
- Financial well-being solutions, such as cash back cards
- Cycle Scheme to save money on bikes and cycling accessories
- Professional and personal development opportunities
- Learning initiatives including online courses, seminars, and workshops
- Employee Stock Purchase Plan (ESPP)
- Flexible hybrid working model
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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