Senior Technical Support Engineer managing customer technical support for Stryker’s Vocera solutions. Documenting issues, monitoring inquiries, and collaborating within the company to enhance customer experience.
About the role
- Senior Application Support Analyst specializing in Informatica at Thomson Reuters. Supporting Informatica Development and performance monitoring while collaborating with business teams.
Responsibilities
- Responsible for supporting Informatica Development, Extractions, and loading.
- Fixing the data discrepancies and take care of performance monitoring.
- Collaborate with stakeholders such as business teams, product owners, and project management.
- Drive continual service improvement and innovation in productivity, software quality, and reliability.
- Thorough understanding of ITIL processes related to incident management, problem management.
Requirements
- 3 to 8+ years experienced Informatica Developer and Support.
- Knowledge in ETL Design of new or changing mappings and workflows.
- Experience in creating ETL Mappings, Mapplets, Workflows, Worklets using Informatica PowerCenter 10.x.
- Develop stored procedures, database triggers and SQL queries.
- Experience in Integration of various data sources like Oracle, SQL Server, DB2 and Flat Files in various formats.
Benefits
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role).
- Flex My Way is a set of supportive workplace policies.
- Career Development and Growth: By fostering a culture of continuous learning and skill development.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs.
- Resources for mental, physical, and financial wellbeing.
- Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
- Social Impact: Make an impact in your community with our Social Impact Institute.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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