Key Account Manager handling strategic accounts in CABA/GBA for B2B solutions at tesa. Collaborating to enhance client relationships and drive business growth.
About the role
- Senior Account Manager developing and managing merchant relationships for the leading crypto brand in the Philippines. Focused on driving transaction volumes and satisfaction in the fintech ecosystem.
Responsibilities
- Identify, approach, and onboard new merchants across various industries to adopt our payment services (e.g., QR payments, e-wallets).
- Build and maintain strong relationships with existing merchants to drive transaction volume, retention, and overall satisfaction.
- Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.
- Collaborate with internal teams (Product, Technology, Operations) to ensure smooth onboarding and integration.
- Act as the main point of contact for merchant queries, support requests, and escalations.
- Monitor account and portfolio performance, track transaction volumes, and identify opportunities for growth and upselling.
- Stay informed on industry trends, competitor offerings, and customer needs within the payments and fintech space.
Requirements
- Bachelor’s degree in Business, Finance, Marketing, or related field.
- Proven experience in sales, business development, or account management within fintech, payments, or financial services.
- Strong negotiation, communication, and relationship management skills.
- Ability to analyze data and identify actionable insights for account growth.
- Self-motivated, target-driven, and able to work in a fast-paced environment.
- Familiarity with remittance, payment gateways, or digital wallets is an advantage.
- Familiarity with Web3 ecosystems, crypto products, or blockchain technologies is a strong advantage.
- Can speak and understand Mandarin Chinese is a plus.
Benefits
- Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
- Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
- A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Managing client accounts and sales processes for ERP software solutions. Collaborating with teams for effective sales strategy and customer satisfaction.
Lead the construction of QANTIC FINANCE's Digital Credit Brokerage unit, focusing on credit risk and governance. Develop operational models and build relationships with financial entities.
Proactive Account Manager (Hunter/Farmer) focused on new business development and strategic account growth in the Campinas region. Responsible for client retention, upsell/cross - sell initiatives, service activation oversight, and contract management.
Active hunter for new business and strategic account manager focused on client retention and growth. Ensures service activation, contract management, and strong client relationships through visits and meetings.
TikTok Content & Creator Partnerships Intern focused on building and testing TikTok content engine. Engaging with creators and leveraging AI tools for innovative content creation.
PSP Account Manager coordinating onboarding and integration of payment service providers. Manage administrative tasks, maintain relationships, and conduct market research, supporting fast - paced payment operations.
Account Coordinator managing marketing campaigns for Labatt. Collaborating with clients and vendors to exceed expectations in shopper marketing initiatives.
Major Account Manager driving growth in cybersecurity solutions for Canadian Communications Service Providers. Leading strategic initiatives and managing executive relationships within the cybersecurity landscape.
Account Manager responsible for client relationships at DigiStream Investigations in Sacramento. Presenting investigative and intelligence solutions to clients to support fraud mitigation efforts.