PSP Account Manager coordinating onboarding and integration of payment service providers. Manage administrative tasks, maintain relationships, and conduct market research, supporting fast-paced payment operations.
Responsibilities
Oversee and coordinate PSP onboarding: manage end-to-end process (initial contact to go-live)
Coordinate KYB/Due Diligence/contracts with Legal/Compliance
Manage stakeholder communication, ensure timely document collection/verification, and support technical/operational setup.
Manage the administrative aspects of PSP integrations, including maintaining an updated database of agreements, terms (commercial, fees, SLAs, termination)
Track contract statuses, renewals, and obligations
Ensure comprehensive documentation and internal visibility of all PSP data
Cultivate strong PSP relationships by serving as the main contact (with Head of Payment Product)
Conduct market research to identify new and alternative PSPs and payment methods aligned with company strategy
Coordinate, monitor, and evaluate campaign briefings to promote payment methods in cooperation with CRM and Operational teams
Requirements
1–2 years of experience in Payments and/or Fraud within iGaming or a related industry
Strong communication and stakeholder management skills
High attention to detail and strong organisational skills
Proactive, self-motivated, and able to work independently in a fast-paced environment
Ability to manage multiple tasks, stakeholders, and deadlines simultaneously
Familiarity with PSP platforms and payment flows is considered an asset.
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