Senior Corporate Account Manager at CrowdStrike, maximizing customer satisfaction and engagement. Serving as the main contact point and driving new sales growth for regional customers in the cybersecurity space.
About the role
- Sales Account Manager responsible for nurturing client relationships and expanding business for an online trading provider. Focus on FX services in a competitive market with strong sales acumen required.
Responsibilities
- Understand the derivatives financial market, Eightcap’s offerings and competitor’s offerings to sell FX services to prospective clients to produce fee revenue and flow for Eightcap.
- Negotiates products, services and pricing with clients
- Apply knowledge in Forex trading to analyse the processing methods and foreign exchange trade lifecycle of clients and prospects to recommend appropriate products, assist clients in managing currency exposures effectively and efficiently and advice on risk reduction strategies.
- Analyse the position of foreign exchange trading in the investment process of clients and prospects to determine suitability for Eightcap services.
- Maintain thorough and up-to-date knowledge of foreign exchange products and services by initiating frequent contact with other financial or competitor institutions, partners, and stay informed about industry laws and regulations.
- Network and visit regular and prospective client businesses to establish and act on sale opportunities
- Manage the complete sales cycle process from initiation through compliance to the onboarded trading client.
- Establish rapport and trust with clients by effectively presenting technical derivative trading solutions to clients, which in turn will obtain referrals and increase funding.
- Actively seek out new sources of leads and client referrals.
- Provide ongoing assistance and support to clients (in a timely and professional manner), including technical support and operational support in relation to trading account and trading platform matters.
- Communicate with existing and prospective clients on Eightcap’s product offerings and services and resolve any issues to ensure client satisfaction is achieved and maintained.
- Participate in telemarketing activities and initiatives to prospective and existing clients.
- Monitor and achieve agreed KPIs.
- Prepare salesforce reports, pipelines, and forecasts and (where required) marketing briefs on trade products and services. Collaborate with and assist other team members with ongoing technical sales support and training.
- Assist with and coordinate with other teams to create and implement new forex sales procedures and processes.
- Work closely with compliance to ensure best practices and industry and company standards for AML/KYC are met
Requirements
- Native Italian speaker with professional proficiency in English.
- Bachelor's degree in a relevant field or at least 3 years of experience in a sales role or a role in the financial services industry.
- Strong experience and understanding of financial markets, particularly in forex and derivatives trading, with a deep understanding of different trading platforms.
- Well versed in electronic trading competitive landscape
- Strong sales acumen - be a problem solver and go-getter “hunter” to deliver new business by increasing sales in trading technology.
- Able to build and maintain long-term client relationships
- Demonstrated experience in sales, specifically in selling FX solutions.
- Understanding of compliance and onboarding processes
- Thrive in a target-driven environment and deliver consistently against KPIs.
- Able to multitask and prioritise client communication via multiple channels.
- Ability to think analytically and troubleshoot day-to-day client and sales issues
- Attention to detail
- Able to work in a fast-paced environment with a Can-Do attitude
Benefits
- Are you interested in this opportunity but don’t meet every requirement? Eightcap endeavours to create an inclusive and diverse workforce by offering an opportunity for the right people and so we encourage you to apply.
- **We respectfully ask that no recruiters contact anyone at Eightcap regarding this role.**
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