Revenue Operations Manager responsible for optimizing GTM process and systems. Leading data-driven insights to improve revenue efficiency at Wordsmith.
Responsibilities
Own and optimise our GTM stack to keep data clean, connected, and actionable.
Integrate CRM, marketing, and finance tools to eliminate silos and manual work.
Design and document scalable GTM workflows — lead routing, pipeline stages, hand-offs, and SLAs.
Train and enable teams to follow consistent definitions and reporting standards.
Build dashboards that track pipeline health, conversion, retention, and revenue efficiency.
Support forecasting and territory planning with data-driven insights.
Partner with leadership on pricing, segmentation, and GTM experiments.
Help prepare systems and data for future scale — smarter, faster, more predictable growth.
Requirements
4–6 years in Revenue Operations, Sales Operations, or GTM Analytics.
Deep familiarity with CRM administration (Attio/HubSpot/Salesforce) and automation workflows.
Proven success improving forecast accuracy, funnel hygiene, and lead routing speed.
Experience partnering across Sales, Product, Marketing, and Finance.
Strong data and analytical skills (SQL, BI tools, spreadsheet modeling).
Proficiency with GTM systems (CRM, MAP, enrichment, dialers).
Ability to design clear dashboards and actionable insights.
Excellent communication and cross-functional collaboration.
Benefits
Impact: You’ll be the engine room behind our revenue team — keeping data sharp and decisions smart.
Scope: Own systems, reporting, and process design across the entire customer lifecycle.
Tools: Shape how we scale and build a modern stack that drives efficiency.
Exposure: Work shoulder-to-shoulder with Sales, Marketing, Finance, and Product leadership.
Culture: Ambitious, low-ego, and built for speed — we care about clarity and outcomes, not hierarchy.
Growth: Path to Head of RevOps as we expand globally.
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