Manager managing a small team of administrators providing efficient client service at Apex Group. Focus on investor queries, team collaboration, and maintaining relationships.
About the role
- Release Manager managing technology releases at PNC. Leading integration of applications and systems while ensuring compliance with change management processes.
Responsibilities
- Manages multiple aspects of technology releases, ensuring the coordinated integration of applications and systems within various portfolio stream
- Serves as a subject matter expert while partnering with various teams to build release schedule and project plan/milestones for an application and/or project
- Leads the build and maintenance of the infrastructure for configuration and release management, for new or enhanced application systems
- Leads the quality check on change releases to ensure processes are following enterprise standards, guidelines and best practices
- Creates and maintains deployment plan success guides within segments and projects ahead of release execution
- Oversees configuration management procedures and processes
- Consults and collaborates with peers to provide oversight and ensure proper use of tools, methods and schedules to enable compliance with the change management process
- Executes change management processes appropriately
- Documents release management process improvement opportunities and ensures proper escalation as needed
- Mentors and trains others on release coordination, deployment, and overall best practices
Requirements
- 5+ years of industry-relevant experience
- Knowledgeable in Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design
- Knowledge of Agile Development, Application Delivery Process, Configuration Management, Cross-Team Integration, IT Environment, IT Governance, Software Development Life Cycle, Software Release Management, System and Technology Integration
- Bachelors degree or equivalent experience in place of education
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 8 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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