Hybrid Regional Director of Operations

at Blue Stone Therapy

• Job title: Regional Director of Operations
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Des Moines, United States

About the role

• Regional Director of Operations responsible for executing financial and operating objectives at multiple facilities. Collaborates with clinical teams, manages staffing, and maintains client relationships.

Responsibilities

• Responsible for the onboarding, accountability, and development of employees through strong leadership, effective management skills, and adherence to the Blue Stone purpose, core values, policies, and procedures.
• Complete facility site visits every four to six (4-6) weeks or as required to present statistical reports, promote compliance, customer service, education and training, support marketing efforts, and to evaluate facility benchmarks.
• Ongoing analysis of Key Performance Indicators (KPIs), revenue forecasts, and facility expenses.
• Effective collaboration with Recruiter and Rehab Director for recruiting purposes.
• Manage staffing patterns and ensure each rehab department is staffed adequately for patient and customer service needs.
• Work in conjunction with the Clinical Services team to ensure compliance, quality measure, and success metrics are achieved.
• Accountable for the overall regional performance including the assessment and enhancement of workflow, resolution of complaints, and ensuring team member engagement to improve the overall patient/client experience.
• Maintains expertise in clinical knowledge, practices, and standards to coach and mentor Rehab Directors and clinical staff to drive clinical excellence and outcomes.
• Establishes strong partnership with clients, serving as a valuable collaborator in optimizing overall success.
• Provides strategic direction to the client on new services, projects, and recommendations to achieve desired outcomes and joint business objectives.
• Represents Blue Stone Therapy in community activities, marketing events, seminars, and conventions.
• Other duties as assigned.

Requirements

• Successful completion of an accredited Physical Therapy, Occupational Therapy, Speech Language Pathology, Physical Therapy Assistant, or Occupational Therapy Assistant program.
• Minimum of five (5) years of clinical experience in a therapy services role, including at least four (4) years in a leadership capacity within a multi-facility skilled therapy services setting.
• Intermediate or stronger skill level with technology and software to include Microsoft and database systems.
• Strong communication, leadership, and collaboration skills.
• Proven ability to exercise professional judgment with initiative in analyzing and executing multi-faceted problem solving.
• Experience with NetHealth preferred.
• Current valid Physical Therapist, Occupational Therapist, Speech Language Pathologist, Physical Therapist Assistant, or Occupational Therapy Assistant license to practice in appropriate state.

Benefits

• Comprehensive healthcare options (Medical, Dental, and Vision)
• Flexible Spending and Health Saving Account options
• 401(k) with employer contribution
• Employee Assistance Program
• Paid Time Off (PTO) and Holidays
• And so much more!