Key Account Manager responsible for client relationship management, project onboarding, and sales opportunities in logistics software. Focus on sustainable solutions and process improvements.
About the role
- Provider Relationship Account Manager developing and maintaining provider relationships in hybrid work setting. Supporting healthcare providers through proactive communication and issue resolution.
Responsibilities
- Develops and maintains positive provider relationships with the provider community
- Conducts proactive outreach to support the understanding of managed care policies and procedures
- Collaborates within a cohort of internal matrix partners to triage issues and submit work requests
- Coordinates Joint Operation Committees (JOC) of provider groups, driving the meetings in the discussion of issues and changes
- Identifies and reports on provider utilization patterns which have a direct impact on the quality-of-service delivery
Requirements
- Requires a bachelor’s degree
- Minimum of 3 years of customer service experience
- 2 years of experience in a healthcare or provider environment
- Ability to travel to worksites and other locations as needed
Benefits
- Health insurance
- 401(k) + match
- Paid Time Off
- paid holidays
- incentive bonus programs
- short and long term disability benefits
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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