Leading transformation of customer experience at Kovi by implementing structural process reviews and complex projects. Focused on improving efficiency and customer satisfaction while ensuring financial sustainability of operations.
About the role
- Project Manager managing technology automation projects for clients’ tax organizations. Overseeing project delivery and maintaining client relationships while leading teams in execution.
Responsibilities
- Manages the delivery of technology automation projects that are transformational to a client’s tax organization
- Helps with managing project scope, tasks, project teams, timelines, budgets, resource allocation and reviewing deliverables
- Oversees the primary phases of a standardized software development/implementation approach including requirements analysis, functional and technical design, process design and configuration, and the installation of enterprise-class tax automation solutions
- Maintains and supports existing client relationships
- Assists with business development activities by preparing proposals
- Provides technical leadership and guidance to staff resources
- Leads the creation of custom solutions for client tax automation and process needs
- Develops project workplans and timelines associated with project deliverables
Requirements
- Bachelor’s or Master’s degree in Accounting, Information Systems, Management Information Systems or Information Technology and Management
- Minimum of seven hours of Accounting
- Five to seven years related tax automation and technology experience
- Experience leading projects and supervising, coaching, mentoring and training staff as required
- Experience leading requirements gathering and design workshops and documenting solutions for review by management
- Strong solution minded and design skills required
- Excellent written and verbal communication skills required
- Experience with complex software development projects through all phases of the software development life cycle
- Working knowledge of software such as Robotic Process Automation (RPA) tools (Automation Anywhere, UiPath, BluePrism)
- Data ETL tools (Alteryx, PowerQuery, Dataiku, Tableau Prep, Knime)
- Data visualization tools (PowerBI, Tableau)
- Experience with Generative AI & LLM is a plus
- ERP knowledge specific to tax determination and finance
- Experience with SAP ECC / HANA is a plus
- Tax Technology software experience (OneSource Determination, Vertex O Series, Vertex Returns, OneSource Compliance) is also a plus
- Valid driver’s license required
- PMP is a plus
Benefits
- Hybrid Work Options
- Award-Winning Culture
- Generous Personal Time Off (PTO)
- 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
- Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
- Benefits Eligibility Effective Day One
- 401K with Employer Match
- Tuition Reimbursement After One Year of Service
- Fertility Assistance Program
- Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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