Senior Project Manager overseeing multiple telecom and fiber construction projects across a defined region. Ensuring operational excellence and client satisfaction while managing project risks and performance.
Responsibilities
Oversee all projects and operations across an assigned region
Own regional performance including production, quality, timelines, and customer satisfaction
Ensure all projects are delivered on time, within scope, and aligned with company standards
Identify operational gaps and implement corrective actions across markets
Directly manage and hold Project Manager IIIs accountable for performance and execution
Build, develop, and coach leadership across Project Managers, Construction Managers, and field teams
Establish clear expectations, KPIs, and performance standards across the region
Drive accountability at all levels of operations
Own regional financial performance including production tracking, cost control, and billing alignment
Partner with billing and finance teams to ensure accurate invoicing and revenue recognition
Oversee forecasting, workforce planning, and resource allocation across markets
Ensure alignment between field production, reporting, and billing outputs
Enforce standardized processes, reporting, and execution across all projects and markets
Ensure consistent use of company systems (Fieldwire, time tracking, reporting tools, etc.)
Oversee accuracy of timecards, production reports, as-builts, and daily reporting
Lead audits to validate operational performance, reporting integrity, and quality
Serve as the senior point of contact for key customers and escalated issues
Build and maintain strong client relationships across the region
Support market expansion, new project launches, and growth initiatives
Partner with leadership on regional strategy and long-term planning
Identify and mitigate operational, financial, and project risks across all markets
Ensure compliance with company policies, safety standards, and regulatory requirements
Oversee inspections, audits, and quality control processes
Requirements
8+ years of telecom, construction, or project management experience
Proven experience managing multi-market or regional operations
Strong leadership experience overseeing Project Managers and field leadership
Demonstrated ability to manage performance, accountability, and team development
Strong understanding of project financials, production tracking, and billing processes
Proficiency in Microsoft Office and project management systems (Fieldwire preferred)
Ability to travel frequently across assigned region
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