Project Manager at Sona leading enterprise implementations of AI-native workforce management products. Focused on Social Care and Hospitality sectors, delivering projects on-time and within budget.
Responsibilities
Lead and deliver projects on time, within scope and budget, maintaining the highest quality standards.
Manage project risks, dependencies, and scope - communicating mitigations and changes clearly to all stakeholders.
Act as the primary customer advocate, building strong relationships and managing expectations throughout delivery.
Coordinate internal teams, vendors and customers to ensure successful outcomes and efficient resource deployment.
Produce clear, consistent documentation and status reports, escalating risks where required.
Support our ‘Land and Expand’ approach by driving strong customer partnerships and early value realisation.
Continuously improve project processes and tools to enhance delivery speed, quality and customer satisfaction.
Requirements
Proven success delivering enterprise software implementation projects on time, within budget and scope.
Excellent communication and stakeholder management skills, including working with C-level executives.
Strong leadership and collaboration skills, able to influence without direct authority.
Strategic thinker with strong risk management, planning and prioritisation capabilities.
Calm, organised and results-driven under pressure, with excellent time management.
Confident in presenting, reporting and managing multiple complex projects simultaneously.
Bonus: experience with workforce management or HR software, experience managing customers or in operations in Social Care or Hospitality industries
Benefits
£70,000 - £80,000 per annum
Hybrid role - 2 x days in the London office a week + customer travel across the UK
Share options
35 days annual leave (25 days standard plus 10 flexible public holiday days)
Extra day of leave for every year of service
Pension contributions matched up to 5%
Comprehensive health insurance
Enhanced parental leave & pay
Co-working space stipend for those based outside London
Bi-annual all expenses paid team retreats
The latest Macbook and equipment budget for your home office
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