Project Manager supporting the Transformation Director on digital transformation initiatives for The Arch Company. Enhancing customer engagement through project management and user-centric design.
Responsibilities
Support the Transformation Director in planning, development, and deployment of initiatives
Lead initiatives to enhance customer engagement and improve digital processes
Manage day-to-day project activities including stakeholder engagement, task management, and reporting
Conduct research and facilitate requirement gathering sessions
Develop test plans and manage bug tracking
Requirements
Proven experience in project management
Relevant qualifications essential
Extensive digital and customer experience skills
Strong understanding of user-centric design
Strong communication and interpersonal skills
Excellent problem-solving and issue resolution abilities
Comfortable managing multiple tasks
Highly organised and focus on process improvement
Attention to detail
Experience with Microsoft Office applications
Preferably experience within the real estate sector
Ideally familiarity with Agile project management practices
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