Product Strategy Analyst focused on delivering insights and analytics for Credit Cards Engagement and Retention. Collaborating across teams to enhance customer engagement and product performance.
Responsibilities
Assists in the development, coordination and monitoring of products/channels.
Interprets complex processes and analysis, anticipating stakeholder needs.
You'll develop close working relationships with other teams involved in delivering product treatment strategies.
Extracting your own data from source using SAS / SQL (through Google Cloud, SAS Enterprise Guide or Teradata).
Turning your data into accurate, concise, and meaningful insight.
Delivery of portfolio optimisation activity.
Building 3rd party relationships to enhance data capabilities.
Clear articulation of your insights and recommendations with senior managers and key stakeholders around the business.
Requirements
A strong numerical background.
Hands on experience of utilising data mining software within a complex, commercial workplace environment.
Competency in using Microsoft Excel and PowerPoint.
Practical experience in test and learn design, targeting and tracking of performance through to conclusion.
Experience of developing business cases which balance value and customer experience.
Able to effectively manage multiple relationships across both internal external stakeholders.
Previous exposure to workplace situations which have required you to use your communication and influencing skills, to gain buy-in and support for your recommendations.
Able to plan, prioritise & organise a diverse workload effectively.
Degree level qualification in a numerical subject would be an advantage.
Benefits
A generous pension contribution of up to 15%
An annual bonus award, subject to Group performance
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
28 days holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
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