AI Specialist driving market expansion and revenue growth for Kensho's AI solutions. Engaging with customers to support strategic partnerships and product positioning.
About the role
- Product Specialist providing expertise to customers in legal-grade AI technology. Collaborating with sales teams to ensure successful product adoption and customer satisfaction.
Responsibilities
- Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
- Act as an expert of Luminance’s technology and products, supporting the sales team in converting these prospects
- Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
- Be a trusted adviser and authority on the product to the prospect during the Proof of Value
- Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers
- Design custom workflows and solutions for live cases
Requirements
- Bachelor’s or Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)
- Excellent interpersonal and communication skills, both verbal and written
- Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
- Highly-detail oriented with a problem-solving attitude
- Ability to work in an innovative and fast-paced environment whilst delivering to deadlines
- Organised with excellent time management skills with an ability to prioritise effectively
Job title
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