Product Specialist role focusing on sales and technical support in sustainable mining technologies at FLSmidth. Collaborating with global teams to optimize mill life and enhance customer solutions.
About the role
- AI Specialist driving market expansion and revenue growth for Kensho's AI solutions. Engaging with customers to support strategic partnerships and product positioning.
Responsibilities
- Develop and deliver compelling technical and business cases to engage decision makers on new products, features, and innovations, ensuring clear articulation of technical feasibility, system requirements, value propositions, and ROI projections grounded in AI performance metrics
- Assess product readiness for market launch and guide necessary improvements or adjustments through detailed market feedback and competitive analysis
- Provide strategic market feedback to Kensho Strategy and Product teams to guide company positioning, product roadmap decisions, and strategic investment priorities
- Grow and manage a robust customer pipeline for AI-ready solutions, including LRA, Groundings, and beyond
- Identify Opportunities for Kensho Labs Team by facilitating design workshops with high value clients that require solution engineering
- Build alliances with S&P Global customers through close collaboration with the Chief Client Office (CCO) and commercial teams
- Drive co-development partnerships, ensuring products go to market with SME testing
- Conduct market analysis to uncover new verticals, regions, and customer segments (e.g., Private Markets) and provide valuable insights back to Kensho Strategy and Product teams
- Deliver high-impact product demos for high-value customers, shaping narratives that highlight Kensho’s unique value
- Lead technical deep-dive sessions with potential partners and customers to demonstrate the underlying AI architecture and capabilities of Kensho's solutions
- Represent Kensho at industry conferences and events, driving lead generation and thought leadership
- Develop market entry strategies for new segments and geographies, including risk assessment, resource requirements, and success metrics
- Own and drive strategic market positioning by identifying key differentiators and utilizing position matrices to visualize Kensho's competitive standing
- Collaborate with marketing and communications teams to develop clear, compelling narratives, segment-specific messaging, and transparent value propositions that resonate with target audiences
- Act as a critical bridge between customer needs and Kensho's product/engineering teams, translating market insights into actionable technical requirements and contributing directly to the prioritization of AI model enhancements and feature roadmaps
- Work closely with sales teams to provide market intelligence, competitive positioning, and customer insights that enhance sales effectiveness
- Drive sales enablement, ensuring commercial teams have the resources to effectively communicate Kensho’s AI value proposition
Requirements
- 3+ Years’ proven experience in a customer-facing role such as a Sales Specialist, Solutions Architect, or Product specialist, with a focus on AI or data-driven solutions
- Bachelor's degree preferred
- Experience qualifying and selling B2B software, data or other technology products
- Subject-matter expertise with content feeds, metadata, assorted document and data delivery types a plus
- A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities
- Effective communication skills working with internal colleagues and external vendor contacts at all levels
- Collaborative and cooperative attitude with sales and marketing teammates
- Goal oriented and self-motivated, with a passion for Artificial Intelligence
- Experience working with globally distributed teams and partners in different time zones
- Strong analytical skills with the ability to translate data into actionable insights
- A passion for and/or experience with advanced AI systems.
- Excellent communication and interpersonal skills
- Experience working with globally distributed teams and partners in different time zones
- Ability to work in a fast-paced, dynamic environment
- Analytical approach to understanding customer needs combined with creative follow-up to advance opportunities
Benefits
- Medical, Dental, and Vision insurance
- 100% company paid premiums
- Unlimited Paid Time Off
- 26 weeks of 100% paid Parental Leave (paternity and maternity)
- 401(k) plan with 6% employer matching
- Generous company matching on donations to non-profit charities
- Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education such as industry conferences
- Plentiful snacks, drinks, and regularly catered lunches
- Dog-friendly office (CAM office)
- Bike sharing program memberships
- Compassion leave and elder care leave
- Mentoring and additional learning opportunities
- Opportunity to expand professional network and participate in conferences and events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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