Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Product Owner responsible for Debit Modernization initiatives at M&T Bank. Collaborating with multiple teams to optimize debit processing systems, ensuring alignment and business value.
Responsibilities
- Join a team that’s shaping the future of debit processing
- Drive the Debit Modernization initiative while maintaining and optimizing our legacy debit authorization systems
- Partner with Product Management and technology teams to define and refine the product vision and roadmap
- Lead backlog creation and prioritization for modernization initiatives, including API enablement and integration
- Collaborate across multiple delivery teams to ensure alignment and transparency
- Own and maintain the backlog for our legacy debit systems
- Ensure continuous backlog grooming and prioritization to meet business and technology needs
- Support ongoing enhancements and stability for core debit processing
- Facilitate backlog refinement sessions and Agile ceremonies
- Write clear, actionable user stories and acceptance criteria
- Act as the voice of the customer, ensuring features deliver real business value
Requirements
- Bachelor's degree, or equivalent work experience
- 6+ years in business, analytical, technical, and/or product experience
- 2+ years as a Product Owner in an Agile environment (Scrum or Kanban)
- Strong experience with Agile routines, Solution Planning, and PI Planning
- Excellent communication and stakeholder management skills
- Experience with API enablement and development (Java, .NET, or similar)
- Strong understanding of mainframe development and interconnectivity across the environment
- Background in debit processing, core banking, or fintech
- Familiarity with design thinking and digital product development
- Servant leadership mindset; ability to coach and mentor teams
- Experience working on large-scale modernization initiatives
Benefits
- Health insurance
- 401(k) matching
- Paid volunteer time
- Flexible work arrangements
- Professional development opportunities
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