Growth Product Manager focusing on website, email, and chat conversion rate optimization while managing analytics and customer experience. Responsible for the entire customer journey from first contact to in - store purchase.
About the role
- Product Manager leading product solutions for freight optimization at Ofload. Collaborating with teams to deliver outcomes and drive company strategy through high-quality products.
Responsibilities
- Own the roadmap: Define and deliver product initiatives aligned with company strategy
- Lead discovery & research: Use data, user insights, and stakeholder input to shape solutions
- Drive execution: Work with tech, design, and ops from ideation through launch and iteration
- Collaborate deeply: Partner across internal teams (Tech, Design, Ops, Finance) and external stakeholders (Shippers & Carriers)
- Manage integrations: Define requirements and oversee implementation of 3rd party tools (when applicable)
Requirements
- Proven experience managing SaaS products and 3rd party integrations
- Strong product thinking: can turn customer pain points into scalable solutions
- Confident communicator: builds trust and alignment with both teams and leadership
- Skilled at delivery: clear goals, prioritisation frameworks, and execution
- Analytical and creative: grounded in data but not afraid to innovate
- A growth mindset: proactive, self-driven, and resilient in fast-paced environments
Benefits
- Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
- Empowerment and Growth: access to a $500 learning and development budget to put towards your professional growth, in-house workshops & Lunch & Learns; and
- Our annual Summer Camp offsite
- **Office Benefits:**
- Weekly catered breakfast, monthly team lunch and a number of delicious snacks
- Morning brew of your choice at our local cafe
- Quarterly celebrations and team events;
- Table tennis, board games and an office library
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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