Product Manager overseeing Infospectrum Counterparty risk product development for maritime industry's SaaS solutions. Collaborating with analytics, technology, and sales teams to meet customer needs.
Responsibilities
Develop a deep understanding of market trends, customer needs and how they use our existing products and data, and the competitive landscape
Conduct customer interviews to understand in detail customer workflows and how their requirements align with our wider business objectives to articulate clear and compelling product roadmaps and strategies
Translate customer knowledge into user personas, workflows, and detailed product briefs which serve as the blueprint for go-to-market activities and a major input into the product roadmap or discovery schedules
Gather and prioritize product and customer requirements and develop detailed product specifications and user stories to guide the development process
Work in collaboration with our technology, data and development teams to manage and prioritise the backlog
Work with data and technology teams and identify opportunities to enhance or extend existing data and analytics capabilities
Create simple yet informative and action-led product reviews, with clear recommendations to the Senior Leadership Team, based on clear customer usage research, demonstrable benefit to the customer and evidenced by use cases
Partner with Product Marketing to deliver compelling value propositions and go-to-market strategies
Requirements
At least 3 years’ experience working in product management or a customer-facing delivery role, preferably with a focus on SaaS data products
At least 2 years’ experience partnering with commercial teams such as creating customer personas, understanding complex workflows and driving decisions on data and/or product improvements
Minimum 2 years’ experience in the maritime or related industry, with knowledge of key stakeholders and buyer/seller relationships
A commercially focused candidate who can translate customer needs into successful commercial product outcomes
Experience of defining key features, specifications and requirements for a product based on customer feedback
Knowledge of Agile development methodologies and working within an Agile environment
Highly organised and attentive to detail
Excellent communication skills with the ability to communicate insights and technical concepts at all levels of the business and customer organisations
Team player who brings positive energy and the ability to influence, inspire and motivate cross-functional teams across the organisation
Strong business acumen and analytical skills, with the ability to construct and evaluate different business model approaches to maximise ROI
Proficient written and spoken English
Strong problem-solving skills and ability to think analytically
Ability to use own initiative to troubleshoot problems and find solutions
A flexible, can-do attitude with the ability to manage several ongoing tasks at any one time
Benefits
Day off for your birthday
Work anywhere policy (up to 4 weeks per year, subject to approval)
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