Director of Advanced Product Management capability development at Mastercard, shaping global strategy for Product Managers. Focusing on evolving mastery from foundational to advanced skills across the organization.
About the role
- Principal Product Manager leading a consumer product within the Marketplace vertical for Collectors. Owning product strategy and driving growth in a tech-driven environment.
Responsibilities
- Own the end-to-end product vision: Define, communicate, and drive a bold, unified vision for the new customer experience, balancing strategic innovation with operational excellence.
- Build durable growth loops: Launch referral and loyalty rewards, gamified experiences, lifecycle messaging, and personalized recommendations that compound acquisition and retention.
- Innovate to delight customers: Partner with design and marketing to craft fun, unique, on‑brand moments and experiences that lift conversion, repeat purchase, and NPS.
- Drive the roadmap and execution end‑to‑end: Translate strategy and product sense into clear priorities, specs, and user stories; coordinate delivery across dedicated and partner engineering teams.
- Instrument and learn fast: Define analytics, implement tracking/feature flags, and run A/B tests and rapid prototypes; make data‑informed calls with velocity and rigor.
- Integrate the ecosystem: Ensure seamless experiences across the Marketplace ecosystem (Collection Management, Vaulting, and Selling) to reduce friction and resolve technical dependencies.
- Lead cross‑functional communication and execution: Deliver crisp, context-aware communication - from executive presentations to engineering standups - communicating trade‑offs, unblocking teams, and delivering predictably.
Requirements
- Experienced product leader: 10+ years in consumer-facing product management across entertainment, gaming, and/or social, having shipped and scaled 0→1 products.
- Growth innovator: Strong product sense for mechanics that drive customer acquisition, usage intensity, and retention (merchandizing, events, rewards, social/creator levers) and a track record turning ideas into measurable impact.
- Data‑driven experimenter: Expert in instrumentation, A/B testing, cohort analysis, and lifecycle optimization; pairs creativity with evidence.
- Systems thinker: Comfortable simplifying complex, multi‑system flows (payments, risk/T&S, logistics/vaulting, resale) into intuitive experiences.
- Influential communicator: Aligns executives as well as internal and external partners without direct authority; articulates trade‑offs and makes crisp, high‑conviction decisions to lead cross-functional teams (engineering, design, data, business, marketing).
- Builder mindset: Bias for action, ownership, and high standards; thrives in a fast‑moving, self‑contained business unit.
- Passion for collecting is a plus.
Benefits
- Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
- Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.
- 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
- Vacation: All salaried employees are eligible for flexible time-off.
- Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
- Employee Discounts: Employees receive discounts on select grading services for approved submissions
- Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
- Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
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