Hybrid Partner Enablement Specialist

at Coda

• Job title: Partner Enablement Specialist
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Python
• Location requirements: Hybrid, Manila, Philippines

About the role

• Support publishers and internal teams on Codashop/Custom Commerce operations. Manage launches, product data, promotions, reporting and documentation.

Responsibilities

• Communicate and collaborate effectively with internal and external stakeholders, ensuring clear and concise information exchange.
• Provide high-quality and responsive support to internal teams and external partners, including coordinating issue resolution and managing daily operational requests for Codashop/Custom Commerce (new product launches, product detail maintenance, promotional activities).
• Partner closely with Product, Engineering, Marketing, Commercial, Pricing, and Support teams to ensure requests are processed efficiently and on time.
• Support external publishers with their daily operational requests.
• Prepare comprehensive reports and analyses to inform team strategies and decisions.
• Create and maintain up-to-date documentation and processes to ensure operational efficiency and knowledge sharing.
• Perform other duties as assigned to contribute to team success.

Requirements

• Minimum of 1+ years of experience in e-commerce operations.
• Able to understand and communicate in English for daily work interactions.
• Hands-on experience with Content Management Systems (CMS) is a significant plus.
• Basic understanding of HTML, Scripting languages, or Python.
• Computer literate with foundational familiarity in programming or markup language syntax.
• Proactive and highly organized, with the ability to manage multiple projects and tasks simultaneously.
• Strong problem-solving skills and a keen eye for detail.
• Strong project management orientation, including the ability to proactively identify and address potential issues and facilitate stakeholder discussions.
• Willingness to work in shifts.

Benefits

• Wellness Boost: Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Well-being Program - because you matter!
• Customized Benefits: Tailor your benefits with our flexible plan.
• Growth Opportunities: Unlock your potential through clear progression paths.
• Skill Development: Access training resources to fuel your personal and professional growth.
• Volunteer Time Off: Enjoy paid time off to make a difference in the world through volunteering.
• Family Support: Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.
• Benefits are reviewed and updated on a yearly basis
• Equal opportunity employer embracing diversity and inclusion