Senior operational leader driving Casualty operations at Sedgwick, ensuring performance management and strategic alignment across services and regions.
About the role
- Operations Coordinator in a digital marketing agency managing systems and processes. Fostering collaboration and supporting operations, HR, finance, and marketing functions.
Responsibilities
- Coordinate and execute new hire onboarding - from account setup and access to welcome swag and first-day logistics.
- Manage systems administration , including Google Workspace (Email, Phones, etc), CRM, and reporting systems.
- Manage and track employee equipment inventory (laptops, devices, etc.), including setup and ordering.
- Provide Accounts Receivable support , including client outreach, invoice tracking, and payment follow-up.
- Assist with event coordination , including team-building activities, company-wide meetings, and internal celebrations.
- Coordinate logistics and travel arrangements for trade shows and conferences - occasionally traveling to support onsite.
- Support executive operations - preparing reports, organizing data, and keeping leadership informed.
- Handle general administrative duties - scheduling, documentation, mail, and other operational tasks.
Requirements
- 3+ years in an operations, administrative, or coordinator role (agency experience a plus).
- Strong technical skills - especially in Google Workspace, CRM systems, and office tools (Mac + PC).
- Experience managing vendors, systems, and office logistics.
- QuickBooks Online or similar accounting software experience preferred (not required).
- Excellent written and verbal communication skills.
- Strong organizational and project management abilities.
- Ability to think critically and work independently with minimal oversight.
- A positive, proactive attitude and a willingness to jump in wherever needed.
Benefits
- Medical/Dental/Vision
- 401k
- Unlimited PTO
- Wellness Reimbursement
- Pet Friendly office
- Pet Insurance
- Gym/wellness reimbursement
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