Operational Director driving alignment and efficiency across Technology and Security functions within a rapidly expanding company. Act as a strategic partner to CIO/CISO delivering on organizational goals.
Responsibilities
Organisational Design & Career Frameworks
Develop and maintain career paths for IT and Security teams.
Define roles, responsibilities, and maturity levels (junior → senior → lead → head).
Align with corporate grading and competency frameworks.
Maintain the organisational structure and role model as a single source of truth.
Resource Planning & Team Coordination
Lead centralised workforce and capacity planning across all functions.
Coordinate hiring forecasts and align headcount plans with budget and strategy.
Collaborate with HR and functional leaders to monitor performance and engagement.
Manage and optimise external workforce (contractors, vendors) ensuring quality and consistency.
Cross-Functional Alignment
Ensure seamless collaboration between IT, Security, Product, Engineering, and other departments.
Maintain and update the RACI model for cross-functional processes.
Support alignment of IT/Security initiatives with company-wide OKRs and priorities.
Contribute to the development and upkeep of operational playbooks and procedures.
Operational Rhythm & Reporting
Coordinate operational cadence: team meetings, planning sessions and reviews.
Oversee OKRs and KPIs across technology and security domains.
Prepare executive reports and dashboards for senior leadership.
Track compliance status, audit findings, and remediation progress.
Requirements
5+ years of experience in operational or program management roles
Solid understanding of IT governance and performance frameworks.
Strong analytical and planning skills with focus on data-driven decisions.
Proven ability to collaborate effectively with senior stakeholders and cross-functional teams.
Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Chief of Staff role coordinating PMI strategic projects in a Microsoft Cloud Solutions company. Directly supporting CEO and driving key initiatives for organizational success.
Chief of Staff managing CEO’s priorities and operational responsibilities at Holganix. Collaborating closely with the CEO to drive impact and performance within the organization.
Founder Associate supporting the founder at mammaly, focusing on strategic and operational initiatives. Engaging in research, analysis, and cross - functional project coordination while contributing to growth efforts.
Chief of Staff role at Everlab requires strategic project execution and international expansion support with frequent travel. Lead high - priority initiatives and collaborate across teams to drive results in healthcare.
Chief of Staff to the VP of QHI at quantum computing startup. Ensuring strategy alignment and leading technical roadmap initiatives with interdisciplinary collaboration.
Founders Associate in a growing Digital Health startup helping companies improve employee health through innovative solutions. Involved in sales, customer support, and operations.
Chief of Staff at Duet transforming primary care by empowering NP practices. Managing external relationships and data - driven processes in a hybrid role based in NYC.
Chief of Staff driving strategic projects and community operations at a health tech company. Collaborating with engineering and tech leadership while facilitating expansion and productivity efforts.
Chief of Staff at Capital One leading strategic program development and organizational change initiatives. Collaborating with stakeholders to enhance business partnerships and drive operational excellence.
Chief of Staff to CEO at Replit acting as advisor and driving decisions across various teams. Utilizing AI and automation to solve complex organizational challenges and scale impact.