Merchant Services Settlement Analyst providing advanced support for assigned business processes and systems. Focused on analyzing improvements and providing technical support within a business unit.
Responsibilities
Maintains, monitors, updates assigned business process and/or system
Researches complex problems and acts independently to resolve
Analyzes existing business process and or systems and determines technical or procedural improvements and implements changes
Develops and provides documentation for users and training purposes
Develops operational procedures for products, services and systems supported
Designs processes to meet regulatory requirements
Develops and generates specialized and ad hoc reports
Analyzes reports and makes recommendations for improvements in processes and /or systems
Provides technical support to business unit, customers, management and other users
Acts as liaison between software vendors and process/system users or between users and other corporate areas
May serve as lead analyst in training or projects
Performs other duties as assigned
Requirements
Bachelors degree
5 or years of business analyst and/or accounting analyst
High School diploma with 9 years of experience/education in business analytics and/or accounting analysts
Strong proficiency with Microsoft Office Suite
Advanced analytical and mathematical skills
Excellent written and verbal communication skills
Ability to multi task and work in a fast paced environment with strong organizational skills and attention to detail
Ability to identify continuous improvement opportunities and solutions
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