Senior Analyst managing strategic projects and conducting market analysis for a significant healthcare organization. Collaborating with various teams to ensure project alignment with institutional goals.
About the role
- Credit Bureau Quality Analyst investigating credit reporting disputes and ensuring compliance with FCRA regulations. Collaborating with SMEs to meet quality standards and productivity metrics related to dispute operations.
Responsibilities
- Investigate and document all incoming disputes for accurate credit reporting
- Accountable for daily dispute productivity metrics and FCRA-related SLAs
- Respond to eOscar for major credit bureau reporting
- QA & QC for information provided to Credit Bureaus
- Ensure adherence to FCRA and compliance guidelines
- Partner with SMEs for accurate dispute decisions and credit reporting
- Meet overall dispute quality and productivity standards
- Focus on workflow, client experience, reducing expenses, and efficiency
Requirements
- High School/GED
- Two to three years of experience in mortgage lending or disputes operations
- Strong communication skills
- Intermediate skills with Excel and Word
- Demonstrated analytical skills to identify root causes
- Proven track record of meeting deadlines and SLAs
- Associate or Bachelor Degree in Business or related field (preferred)
- Three to five years of work experience in credit disputes, quality, compliance, or business analyst function (preferred)
Benefits
- Medical, dental, vision
- Life insurance
- Disability insurance
- Accidental death and dismemberment
- Tax-preferred savings accounts
- 401k plan
- At least 10 vacation days
- 10 sick days
- Paid holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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