Ecommerce Manager driving digital shopping experience for a fast - growing pet gear company. Owning ecommerce strategy, website optimization, and performance analysis to achieve growth.
About the role
- Manage daily eCommerce operations, testing, personalization, and analytics to grow DTC revenue at Exemplis; collaborate with Merchandising, Marketing, and Creative.
Responsibilities
- Manage the day-to-day operations of the eCommerce sites, including site functionality, key launches, features, and testing initiatives.
- Support the execution of the product roadmap in partnership with leadership, focusing on enhancing the digital customer journey.
- Lead the development and execution of testing and personalization strategies to improve site experience, functionality, and conversion.
- Use first-party data, consumer insights, and customer feedback to optimize acquisition, retention, and customer satisfaction.
- Track and analyze key eCommerce performance metrics (AOV, CVR, RPU, etc.) to identify trends, opportunities, and areas for improvement.
- Partner with Creative and CX teams to develop impactful content that engages target audiences and supports the purchase funnel.
- Collaborate with Brand and Growth teams to optimize site experience for inbound traffic, with a strong focus on mobile performance.
- Contribute to building a culture of innovation, continuous testing, and ongoing optimization within the eCommerce team.
Requirements
- 5+ years of relevant experience in eCommerce or digital marketing, ideally with DTC brands.
- Demonstrated ability to manage site operations, analyze performance metrics, and execute growth-driving initiatives.
- Strong project management and organizational skills, with the ability to collaborate cross-functionally.
- Proven leadership and team management skills, with the ability to mentor, support, and inspire others.
- Comfort working in a hybrid environment, with 3 days a week in the Cypress, CA office (Tues.-Thurs.).
- Experience with Shopify and related tools, integrations, and apps (preferred).
- Proficiency with data analytics and site performance optimization (preferred).
- Hands-on experience running A/B tests and implementing site improvements (preferred).
- Familiarity with automation and AI tools that enhance efficiency and scalability (preferred).
- Ability to use first-party data, consumer insights, and customer feedback to optimize acquisition and retention.
Benefits
- Competitive Salary: Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation.
- Hybrid Work Schedule: We support employee needs and their work/life balance so we offer the flexibility to work remotely while being onsite as needed for “collaboration days.”
- Health Insurance: We offer a variety of health insurance options (medical, dental, vision, etc.) for all of our team members. Eligible the first month following your start date.
- 401(k): We match 100% up to 3% and then 50% of the next 2% deferred.
- Time Off: Paid time off starts accruing day 1.
- Observed Holidays: 10 company observed holidays (New Years, Martin Luther King, President’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Day).
- Employee Discounts: We offer discounts to our employee across all of our product lines.
- Hit our Numbers Lunch: When we hit our monthly milestones, we all celebrate!
- Tuition Scholarships: Partnership with UMASS Global for 10%-20% off tuition for you and/or your family.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Community Management & E - commerce Intern connecting Fler with its community for enhancing customer experience. Supporting operational processes and gaining startup insights.
Commercial Sédentaire handling development and management of client relations in e - commerce at Exhibit Group. Involves sales development, client service, and order management.
Regional Head of Performance Marketing handling eCommerce strategies for clients in Southeast Asia. Focusing on driving performance marketing across marketplaces and optimizing client campaigns in the region.
Junior Business Analyst in ecommerce marketing, translating workflows into specifications for major channels. Collaborating with stakeholders and engineering teams to enhance digital capabilities and product requirements.
Junior Operations Executive overseeing order process flow from warehouse to customer delivery in e - commerce sector. Handling returns, liaising with teams, and ensuring smooth logistics.
Performance Marketing Executive driving marketing services for leading brands in e - commerce at Intrepid Asia. Focused on optimizing campaigns across e - commerce platforms and managing client relationships.
Ecommerce Performance Marketing Manager responsible for client management and campaign execution for Intrepid’s digital marketing services. Focused on driving eCommerce marketing success with leading Brand partners in Southeast Asia.
Ecommerce Executive supporting the Shopify store at TentBox, UK's leading roof tent brand. Managing site updates, product launches, and ensuring a smooth online experience.
Senior Product Manager leading digital experience enhancements within the Business Deposit team at Huntington. Focusing on product lifecycle management, collaboration, and innovative strategies for banking solutions.