User Operations Associate engaging with users through various communication channels. Understanding user behavior and building relationships to identify growth opportunities.
About the role
- Manager of Culinary Operations responsible for exceptional culinary experiences on Lindblad Fleet. Collaborating with teams to uphold quality, consistency, and innovation in culinary operations.
Responsibilities
- Responsible for delivering exceptional culinary experiences across the Lindblad Fleet
- Upholding the highest standards of quality, consistency, and innovation
- Administrative oversight including reviewing and approving food orders
- Compiling and maintaining Standard Operating Procedures (SOPs)
- Developing strategic provision plans for upcoming seasons and operational transitions
- Collaborating closely with the culinary trainer, purchasing team, onboard culinary staff, and hotel leadership
- Ensuring seamless execution of culinary programs and initiatives
Requirements
- Degree in Culinary Arts or equivalent
- Extensive culinary and management experience
- Maritime shipboard experience preferred
- Using the English language, must have an ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos
- Must also possess exceptional communication skills --both in writing and orally—and the ability to persuade
- Proven experience in administrative manager or in a similar role
- Proficiency in MS Office (Word, Excel, PowerPoint)
- Excellent organizational and time-management skills
- Strong communication and interpersonal abilities
- Ability to work independently and as part of a team
- Attention to detail and problem-solving skills
- Regular travel is required.
Benefits
- Annual bonus eligibility of 7.5%
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