Leading transformation of customer experience at Kovi by implementing structural process reviews and complex projects. Focused on improving efficiency and customer satisfaction while ensuring financial sustainability of operations.
About the role
- Livestreaming Project Manager overseeing content and team for a fast-growing e-commerce firm. Leading livestream initiatives, ensuring strong performance and client satisfaction in Southeast Asia.
Responsibilities
- Lead, mentor, and manage a team involved in livestream content creation and operations
- Oversee short video and content team management, ensuring strong livestreaming performance
- Work closely with marketing, sales, brand, and creative teams to implement strategies effectively
- Manage clients’ portfolio and expectations, ensuring satisfaction and long-term partnerships
- Stay updated on TikTok trends and integrate innovative practices into livestream activities
Requirements
- 3+ years in project management, digital marketing, or livestreaming (e-commerce preferred)
- Knowledge of TikTok features
- Analytical skills
- Data analysis tools (e.g., Excel, Google Analytics)
- Team management
- Bachelor’s degree in Marketing, Business, or related field
- Strong organizational, communication, and analytical skills
- Adaptable to fast-paced environments
- Experience with TikTok Shop or similar platforms is a plus
Benefits
- Health insurance
- Life insurance
- Dental insurance
- Hybrid working environment (One day a week Work-from-Home)
- 16 days of Annual Leave
- 3 days of Business Leave
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