Full - Time Merchandiser Order Writer at Mondelēz International responsible for retail execution. Delivering outstanding service and maintaining visibility of iconic snack brands in - store.
About the role
- Lifecycle Writer & Strategist at Xero aiding small businesses by crafting content to enhance customer engagement. Collaborate within the customer engagement team to optimize customer journey experiences.
Responsibilities
- Craft compelling content that shepherds customers through every stage of their journey, from onboarding to expansion
- Act as a strategic partner embedded directly within the customer engagement team, driving how we guide millions of customers
- Identify opportunities to optimize performance and increase customer lifetime value
- Leverage technology to accelerate execution while owning the creative and strategic vision
- Report to the Head of Performance Creative and support 20+ monthly experiments designed to boost conversion and reduce churn
- Ensure all content reflects Xero's tone of voice and value pillars while driving measurable business outcomes
Requirements
- 10+ years in high-volume content creation at a tech company, ideally B2B SaaS or fintech
- Proven track record writing lifecycle marketing content (email, SMS, in-product messaging)
- Strategic mindset with experience using performance data to inform content decisions
- Exceptional writing skills across multiple formats and audiences, with mastery of plain English principles
- Collaboration skills to work effectively across multiple teams and stakeholders
- Nice to have: Experience with financial services, accounting, or small business software
- Familiarity with customer engagement platforms (Intercom, Braze, etc.)
- UX writing experience
Benefits
- Offering very generous paid leave to use however you’d like (plus statutory holidays!)
- Dedicated paid leave to care for your physical and mental wellbeing
- Employee Assistance Program to access mental health care for you and your family
- Health insurance
- Life insurance
- Income protection
- Wellbeing and sports programmes
- Employee resource groups
- 26 weeks of paid parental leave for primary caregivers
- Employee Share Plan
- Beautiful offices
- Flexible working
- Career development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Merchandiser Order Writer enhancing retail excellence and customer service for Mondelēz International. Responsible for in - store representation and product availability of iconic snack brands.
Part Time Nabisco Merchandiser responsible for merchandising needs and stocking shelves for Mondelēz brands. Work involves communication with in - store employees and sales optimization.
Nabisco Merchandiser/Order Writer fulfilling merchandising needs for Mondelēz brands. Responsible for stocking shelves, maintaining displays, and optimizing product visibility.
Nabisco Merchandiser/Order Writer fulfilling merchandising needs of customers through stocking and displays. Representing Mondelēz brands in stores and optimizing product visibility.
Merchandiser Order Writer bringing Mondelēz snacks to life in - store through relationships and organization. Serving shoppers and store teams while maintaining stock and execution standards.
Full - Time Merchandiser Order Writer is responsible for in - store representation and excellence at Mondelēz International. Driving retail execution and customer engagement with iconic snack brands.
Merchandiser Order Writer for Mondelēz leading in - store execution and customer relations. Building strong relationships and supporting visibility of their iconic snack brands through excellent service.
Merchandiser Order Writer ensuring iconic brands like Oreo and Ritz are showcased and stocked at retail locations. Building relationships with store personnel while providing excellent customer service.
Full Time Nabisco Merchandiser/Order Writer working on stocking shelves and maintaining displays. Join Mondelēz International to enhance visibility of world - famous snacks brands like Oreo, Ritz, and Chips Ahoy!