Technology Lead Business Analyst providing real estate support services at Citi. Liaising between GSO, RES, and Citi business users for operational excellence.
Responsibilities
Liaison between GSO, RES, and Citi business users
Provide RES Lease and Transactions related process and system expertise
Develop and maintain business workflows, integrations, and downstream system feeds
Develop and maintain data quality plans
Develop strategic plans for future system and process enhancements
Provides cross training for GSO Relationship Managers
Participate in testing process, including the development of testing scripts
Approve RFC/ SAR content
Partner with training team to develop training content
Partner with reporting team to deliver accurate reports
Partner with 3rd party vendor and regional data quality managers
Partner with production support to resolve technical issues
Requirements
6+ years in financial services or corporate environment
6+ years in Technical / Operations support function
Experience working with system end users
Experience in information security administration is a plus
Knowledge of Citi Business and Systems a plus
Knowledge of Corporate Real Estate a plus
Knowledge of CoStar Real Estate Systems a plus
Bachelor's degree (or equivalent professional and/or academic training)
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