Hybrid IT Support Engineer

at VITAPROTECH

• Job title: IT Support Engineer
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: £35,000 - £50,000 per year
• Degree requirement: No Education Requirement
• Tech skills: Linux, VMware
• Location requirements: Hybrid, Poole, United Kingdom

About the role

• IT Support Engineer ensuring smooth operation of information systems and networks for TDSi. Role involves collaborating with stakeholders for technological advancements and system security.

Responsibilities

• Ensuring the smooth operation of the information system and the quality of the network, taking into account user expectations and needs, while ensuring maximum system security
• Implementing the operational and security strategy of the Group and the Company
• Liaising between Group IT and UK business stakeholders for continuous improvement and technological advancement of the wider business
• Achieving the objectives set by the Group IT department, including participation in the definition of strategy and implementation of development projects
• Performing needs analysis and technology watch, to anticipate necessary changes and propose improvements
• Implementing and administrating operating systems and networks with the IT department
• Maintaining and developing a system and network infrastructure with the IT department and providing technical support to new system projects.

Requirements

• Proficiency in architecture and system functionalities
• Proficiency in telecoms technologies, Internet, office environments, operating systems (e.g. Windows 10/11, Windows Server 2016, Linux)
• Proficiency in Active Directory and LDAP directories
• Knowledge of IT and telecommunications security standards and procedures
• Knowledge of network and system administration
• Knowledge of VMWare or Hyper-V virtualization
• Knowledge of communication protocols
• Experience in installing, configuring and troubleshooting IT equipment
• Highly valued: 8 to 10 years of experience in a similar position.

Benefits

• Private Health care
• Company Events
• Company Laptop
• Company pension scheme
• Extensive training during an in-depth integration in Poole TDSi offices with office space, meeting room, demo room, Parking, GYM and kitchen facilities.
• Career growth within TDSi/Hirsch UK as well within the Vitaprotech/Hirsch Group.