Senior Manager leading ERP & Finance Services team at Nilfisk, managing global ERP transformation projects. Collaborating with stakeholders and overseeing vendor relationships in a diverse international setting.
About the role
- TI Manager overseeing infrastructure and service desk operations at Bellinati Perez, focusing on modernizing technology and managing a multidisciplinary team.
Responsibilities
- Lead IT projects, including the design, implementation and integration of new IT systems and services;
- Monitor and track the performance of technological resources, identifying and proposing improvements, alternatives or new solutions;
- Manage critical IT incidents with a focus on root cause identification;
- Manage changes and monitor the area’s action plans;
- Monitor and analyze new technologies and industry best practices to propose innovations and changes aligned with the company’s strategies and needs;
- Manage supplier contracts to ensure achievement of established targets in Service Desk, Infrastructure and Database areas;
- Ensure compliance with current legislation and adherence to company policies and security standards;
- Contribute to the development of IT strategies, budget, architecture, processes and metrics;
- Manage a multidisciplinary team by delegating and setting priorities, promoting engagement, recognition and development of team members, as well as monitoring performance;
- Develop successors and foster a culture aligned with the company’s policies.
Requirements
- Bachelor's degree in IT or related field;
- MBA or postgraduate degree in Technology is a plus;
- Minimum of 5 years’ experience managing IT in medium and large companies (over 500 employees);
- Experience in infrastructure modernization and cybersecurity projects;
- Experience managing end-user support teams;
- Strong capability to create policies, work instructions, service catalogs and training programs;
- Experience implementing Agile and PMBOK methodologies for infrastructure projects;
- Experience negotiating and managing IT contracts;
- Skills and experience in IT budget structuring.
- Hard Skills:
- Knowledge of ITIL and COBIT 5 Foundation is desirable;
- Networking and routing — switches, VLAN, VRF, access points (APs) and routers;
- Fortinet and Check Point firewalls;
- Virtualization with VMware and VMware vSAN;
- Storage systems and SAN networks;
- Monitoring tools (SNMP, Zabbix, Grafana);
- Administration of backup routines, recovery and testing (Veeam and NetBackup);
- Oracle and MySQL databases;
- Office 365;
- Service Catalog and ITSM management;
- On-premises data center management.
- Soft Skills:
- Motivation and leadership to direct the IT team's focus, acting as an organizational pillar;
- Creativity and initiative to anticipate problems and solutions;
- Adaptability, flexibility and self-learning in pursuit of business results;
- Ability to delegate and a collaborative spirit for working in multidisciplinary teams;
- Effective communication with the team, other company leaders and stakeholders;
- Determination, resilience and conflict resolution skills;
- Data-driven decision-making culture.
Benefits
- Base salary
- Production bonus
- Meal allowance of $31.00 per working day
- Transportation allowance
- Career development plan
- Multi-benefit card
- Life insurance
- SESC partnership
- Partnerships with universities
- Corporate university
- One day to relax — “Day Off” on your birthday
- "Just dress no code", be yourself!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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