IT Specialist providing technical support for users at Tecnológico de Monterrey. Ensuring timely resolution of hardware and software issues in a dynamic educational environment.
About the role
- Test Lead managing end-to-end testing for large implementations in Pharmacy Benefit Management. Collaborating with business and IT stakeholders for readiness and process support.
Responsibilities
- Partner with business, IT, and delivery stakeholders to ensure implementation readiness
- Develop and manage test strategies, plans, schedules, and execution aligned to program milestones
- Coordinate onshore and offshore teams, ensuring effective communication and delivery
- Identifies potential issues, project charge, and scope
- Identifies impacted parties, business partners, and resources required
- Develops and designs processes and systems that support business needs
- Designs methods for integrating function and process
- Conducts cost/benefit analyses
- Builds support for business change throughout the business unit
Requirements
- Requires a BA/BS in a related field
- minimum of 5 years process or project related experience
- 8+ years of experience in the US Healthcare domain (Commercial, Medicaid, Medicare)
- 3+ years of leadership experience managing end-to-end testing for large implementations
- experience with Jira, qTest, Blueprint, and Confluence
- proficiency in MS Excel is strongly preferred
- strong ability to prepare and present executive-ready reports, dashboards, and status updates
- excellent communication, stakeholder management, facilitation, and analytical skills
- ability to thrive in dynamic environments and collaborate within matrix teams
- familiarity with Agile methodologies
- experience with test automation tools, test data management, and quality metrics is a plus
- strong background in process redesign and business transformation initiatives preferred
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
- paid time off
- medical benefits
- dental benefits
- vision benefits
- short and long term disability benefits
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