IT Functional Consultant at Medline optimizing supply chain efficiency by translating business needs into IT solutions. Collaborating with business colleagues and customizing applications for peak performance.
Responsibilities
Engage with business colleagues to understand their business processes, objectives, and challenges
Conduct thorough requirements analysis and translate business needs into functional application solutions
Establish and maintain strong relationships with clients as a trusted advisor
Actively participate in projects/programmes as a main technology partner
Configure and customise functional applications to align with client requirements
Implement and optimise applications, based on industry’s best practices and client-specific needs
Provide recommendations for process improvements and efficiency gains, using standard functionality
Conduct training sessions for end-users on the functionality of applications
Provide ongoing support and troubleshooting assistance to address application-related issues
Collaborate with client teams to ensure a smooth transition to new applications
Create and maintain comprehensive documentation of application configurations, customisations, and workflows
Develop user guides and training materials for clients
Stay informed about the latest trends and updates in functional applications
Proactively identify opportunities for application enhancements and process improvements
Collaborate with development teams to implement necessary updates
Ensure the integrity and quality of implemented applications
Conduct regular audits to identify and address possible any discrepancies or issues
Requirements
Bachelor's degree in information technology, computer science or a related field (or strong business knowledge degree with proven IT knowledge)
Proven experience as an IT Functional Supply Chain Consultant or in a similar role
Senior level: someone who has deep knowledge in business processes, can lead complex projects and act as a project manager for smaller projects
Ability to train less experienced colleagues
Knowledge of and experience with Advanced Planning System (APS)
Knowledge of and experience with APS Kinaxis Maestro is a plus
Experience with QAD or SAP ERP is a plus
Knowledge of relevant technologies and industry best practices
Experience with Agile / Scrum
Strong written and verbal English language skills
Benefits
Competitive base salary and performance-based bonus plan
Vacation entitlement
Pension schemes
Training opportunities
Additional employee benefits according to local market standards and regulations
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