Inside Laboratory Sales Specialist generating qualified leads for IDEXX's reference lab business through customer engagement and collaboration with sales teams.
About the role
- Inside Sales Manager overseeing the Inside Sales Department at Keystone Technologies. Collaborating with various teams to ensure effective sales processes and positive customer experiences.
Responsibilities
- The Inside Sales Manager oversees the entire Inside Sales Department and works closely with Distributor Territory Managers and other department managers within Keystone.
- This position is responsible for ensuring the Inside Sales team is working in the most effective ways possible to maintain Keystones Light Made Easy promise.
- This role also demands creativity, pushing boundaries to deliver outstanding results, and ensuring customers always receive a positive experience.
- Managing projects and delegating work to the Inside Sales Team
- Problem solving for any issues that arise with the Inside Sales Team
- Guiding and managing the Inside Sales Team to excel in every aspect of their role, ensuring optimal efficiency and performance
- Conducting thorough sales analysis, generating accurate price quotes, and providing exceptional customer service
- Serving as the link between Sales Agencies, Distributors, and Territory Managers to streamline communication and processes
- Identifying, addressing, and resolving any challenges that arise within the Inside Sales Team, ensuring smooth operations
- Working closely with other department managers, providing insight and assistance on matters related to Inside Sales
Requirements
- Bachelors Degree preferred but not required
- 3-5 years of experience in a sales role (lighting or electronics industry experience preferred)
- Knowledge of lighting system technologies, with focus on LED technologies, lighting controls, and/or power electronics preferred
- Experience managing an inside sales team required
- Proficiency in Microsoft Office, specifically Outlook, Teams and Excel
- Outstanding customer service skills
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Strong interpersonal and relationship building skills
- Experience utilizing CRM software (Microsoft Dynamics preferred)
- Knowledge of ERP tools (Prophet 21 preferred)
- Open to potential travel to trade shows (~5-10%)
Benefits
- medical
- dental
- vision
- voluntary life insurance
- employer-paid group life insurance
- short-term disability
- a 401k plan with company match
- paid time off
- philanthropic opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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