Entry-level technical specialist learning to work with TS Systems Integration team for configurations and installations. Responsible for support roles and problem management during project lifecycles.
Responsibilities
Responsible for learning the skills to work closely with the TS Systems Integration team to action configurations, installations and attend to break/fix events that are deemed less complex in nature.
Learns the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycle.
Functions jointly with the Implementation Engineering team to meet client requirements.
Action less complex configurations and installations.
Attend to less complex break/fix events during project lifecycle.
Provides support and work alongside Senior Associate/L2 and other senior support engineers.
Requirements
Bachelor's degree or equivalent in Information Technology or Computing or related field
Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.
Some work experience in technical implementation engineering, specific to Networking technologies.
Some experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
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