AI Change Enablement Consultant enabling clients through design - led thinking and practical enablement. Role involves collaboration with architects and stakeholders to drive measurable outcomes.
About the role
- Enterprise leader for Experience Design setting vision for Guardian’s digital ecosystem. Integrating AI methodologies to enhance user-centered design across platforms while leading design teams.
Responsibilities
- Define and communicate a bold vision for digital product and experience design across Guardian’s platforms
- Lead the development and evolution of the Guardian Design System, ensuring consistency, scalability, and innovation
- Integrate AI-driven design methodologies, including Generative and Agentic AI, to accelerate ideation, prototyping, and personalization
- Champion Conversational AI to create intuitive, human-centric digital interactions
- Drive adoption of AI-powered design tools and workflows, fostering a culture of experimentation and rapid learning
- Collaborate with engineering, product, and data science teams to embed intelligent agents and conversational interfaces into Guardian’s products
- Identify and implement emerging technologies that enhance user experience, accessibility, and inclusion
- Lead, mentor, and grow a diverse, high-performing team of designers, researchers, and UI developers
- Foster a collaborative, transparent, and psychologically safe environment that encourages creativity and continuous improvement
- Build a pipeline of future design leaders, emphasizing diversity, equity, and inclusion
- Infuse design thinking and AI-driven practices throughout Guardian’s business units
- Define and evolve enterprise-wide user experience best practices, standards, and governance
- Advocate for the value of design and AI innovation at all levels of the organization
Requirements
- 12+ years of progressive experience in experience design, UI, and design systems leadership
- Demonstrated expertise in AI-driven design, including hands-on experience with Generative AI, Agentic AI, and Conversational AI platforms
- Proven track record of delivering innovative, scalable design solutions for complex digital ecosystems
- Deep understanding of design system architecture, governance, and enterprise adoption
- Strong commitment to digital accessibility, inclusive design, and ethical AI practices
- Experience building and nurturing diverse teams, with a focus on talent development and culture
- Exceptional communication and influencing skills, with the ability to evangelize design and AI innovation across the enterprise
- Experience working with geographically distributed teams and stakeholders.
Benefits
- Skill-building opportunities
- Leadership development
- Philanthropic opportunities
- Flexible benefits and resources
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