About the role

AI Automation Project Specialist building AI-powered automation across departments at Hone Health. Focused on creating scalable AI solutions with a strong collaborative emphasis.

Responsibilities

Partner with department leaders across Marketing, Operations, and Customer Service to identify the highest-leverage opportunities for AI and automation
Build lightweight, well-documented systems using LLM tools (Claude, GPT-5), automation platforms (Make, n8n, Zapier), and off-the-shelf integrations
Enable and train teams to own and operate the systems you build — success is measured by team independence, not dependency on you
Stay current on the AI/automation landscape and bring relevant tools and techniques to the organization proactively
Build an end-to-end automated pipeline for founder-forward content creation, including ingestion of raw footage, transcription, AI-assisted ideation, platform-specific drafting, and scheduling/distribution
Develop a documented voice and brand guide that enables consistent, high-quality AI-generated content
Design a lightweight approval workflow that allows for human review without becoming a bottleneck
Document and formalize the system so it can be replicated across other business lines
Identify and prioritize automation opportunities across the business on a rolling basis
Build a reusable playbook for how Hone approaches AI implementation that can scale as the company grows
Collaborate with People Ops and department heads to ensure new systems are adopted effectively

Hands-on development experience, including working with APIs and writing scripts to connect, automate, and extend systems (Python, JavaScript, or similar)
Demonstrated experience building with LLM APIs (OpenAI, Anthropic/Claude, or similar) — not just using the chat interface, but integrating models into workflows and pipelines
Proficiency with workflow automation platforms (Make, n8n, Zapier, or equivalent)
Ability to move fluidly between technical implementation and non-technical stakeholder communication
Strong documentation habits — you build things other people can actually use and maintain
Comfort operating in ambiguity and adapting quickly as tools and priorities evolve
Experience in social media, content marketing, or content operations — understanding what makes content perform is a meaningful advantage in this role (strongly preferred)
Familiarity with video transcription and processing tools (Whisper, Descript, or similar) (strongly preferred)
Experience building or managing content workflows or distribution systems (strongly preferred)
Prior experience in an enablement, implementation, or internal consulting capacity (strongly preferred)
Experience at a startup or high-growth tech company (strongly preferred)

A remote-first work environment
Competitive compensation and equity options
Health, dental, and vision insurance coverage
Short-term disability and basic life coverage
Flexible Spending Accounts (FSAs)
Lifestyle Spending Accounts (LSAs)
We follow federal holidays and have uncapped time off
Budget for the technology tools you need (laptop, monitor, and/or special software)
A focus on company-sponsored activities to foster engagement (both virtual and in-person)
Waived membership fees for any Hone team members utilizing Hone products