Client Manager responsible for maintaining commercial client accounts and managing relationships with insurance companies. Ensuring accurate documentation and proper communication within the agency and clients.
About the role
- Global Client Success Partner enhancing client engagement and retention for Gartner C-level Conference. Supporting account executives and ensuring best use of sponsorship packages.
Responsibilities
- Serve as primary point of contact for clients
- Support assigned Global accounts by North America & International Account Executive teams
- Develop in-depth knowledge of client’s business
- Collaborate effectively with operations, content, program management and marketing teams
- Cultivate and expand existing business relationships
- Evaluate and track the client experience at every conference
Requirements
- Bachelor’s degree preferred
- 3+ years in account management or client success
- Highly organized with a strong attention to detail
- Proficiency in MS Office suite and G-suite
- Strong business acumen
- Excellent written and verbal communication skills
Benefits
- Competitive salary
- Annual bonus plan based on company and individual performance
- Market leading benefit programs including generous PTO
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
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