District Manager leading multiple Sky Zone locations, developing General Managers and enhancing guest experiences. Requires 70% travel to ensure operational excellence and growth.
Responsibilities
Maintain and grow a portfolio of successful locations: develop district-level strategies to achieve each parks membership, events, operational, and customer-service goals, while addressing each park’s unique strengths and challenges.
Lead a team of leaders: motivate, coach, and develop General Managers to achieve operational goals.
Serve as a resource: provide expertise on building guest loyalty, team staffing and management, park operations and safety, and company policies and procedures.
Collaborate: partner regularly with cross-functional support teams.
Requirements
5+ years of multi-unit leadership experience managing 6 or more locations in customer-facing, performance-driven industries; hospitality, fitness, retail, or food and beverage preferred.
5+ years of management experience focusing on P&L, operations, customer service, training and development, and driving key performance measurables; membership-driven industry experience strongly preferred.
Proven success identifying strengths and gaps in performance and aligning the right people in the right roles.
Ability to set clear direction, inspire performance, deliver timely feedback, hold others accountable, and celebrate success.
Values-driven leadership approach, strong organizational, interpersonal and critical thinking skills.
Minimum High School or GED; college degree preferred.
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