Mobile & Conversational Messaging Product Lead at Zeta Global. Responsible for defining and scaling strategy across SMS, WhatsApp, and Mobile Push while leading platform development.
About the role
- Director managing large-scale sales and operations activities for Desjardins Group. Overseeing strategic orientations, business plans, and ensuring member/client satisfaction.
Responsibilities
- Support the vice-president by helping define strategic priorities
- Develop and deliver the administrative department’s business plan based on strategic issues and targeted results, and ensure that action plans for reporting administrative units are carried out in a performance management context
- Apply management and communication practices encouraging change management, talent attraction and retention, skills development, mobilization and diversity, consistent with the organization’s values
- Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction
- Support the administrative unit’s business plan by successfully managing individual and team performance
- Continuously improve the management of processes under your responsibility
- Promote Desjardins Group’s cooperative values
- Represent the organization and conduct business intelligence
Requirements
- Bachelor's degree in a related field
- A minimum of ten years of relevant experience
- Knowledge of French is required
- Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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