Mobile & Conversational Messaging Product Lead at Zeta Global. Responsible for defining and scaling strategy across SMS, WhatsApp, and Mobile Push while leading platform development.
About the role
- Director of Business Insight at Multiverse leading data-driven decisions and team management. Collaborating with departments to foster a data-literate culture and drive actionable insights across the organization.
Responsibilities
- Developing & implementing our vision for embedding a fully data-literate and insight-informed culture across the organisation
- Directly managing & developing our domain-specific D&I Leads
- Indirectly supporting & coordinating analysts based within other teams across the organisation
- Fostering best practice development/sharing around analysis, insight generation & communicating actionable recommendations - both within D&I and across the broader organisation
- Collaborating on leadership initiatives within the Data & Insight team and broader organisation
- Driving the proactive identification of key business questions, the design and execution of rigorous analyses, and the delivery of compelling, data-driven recommendations to senior leadership
- Overseeing the development and delivery of key performance indicators (KPIs) and reporting frameworks/collateral (e.g. Monthly/Quarterly Business Reviews) that provide leaders with clear visibility into business health and emerging issues
- Establishing and championing robust analytical methodologies, data governance principles, and quality standards within D&I and across the wider organisation
- Championing the art of data storytelling, ensuring insights are communicated clearly, concisely, and persuasively to diverse audiences
- Providing a reliable first-point-of-contact for Execs and other key leaders via timely, high-quality first-line data support
- Collaborating with leaders across all business and technology teams to understand their analytical needs, translate them into actionable insights, and ensure that data informs their decision-making
- Building, nurturing and leading a vibrant, aligned network of analysts based within other business departments, fostering high usage, adoption and understanding of D&I’s data assets and driving consistent, best practice analytical methodologies across these teams
Requirements
- 10+ years of working within a successful business intelligence/insight or similar analytical function - ideally within a fast-growing tech scale-up or other fast-moving environment
- 5+ years of experience leading high-performing data teams
- Proven ability to think strategically about business challenges and opportunities, translating them into analytical frameworks and actionable insights
- Successful experience coordinating teams of Data Leads, Analysts and other similar roles
- Outstanding written and verbal communication skills, with the ability to articulate complex analytical concepts to non-technical stakeholders and influence leaders’ decision-making
- Strong track record of building effective relationships and collaborating cross-functionally with diverse teams
- Experience in building and scaling analytical capabilities across an organization, including fostering a distributed community of practice
- Hands-on experience with analytical techniques and tools (e.g., SQL, Tableau)
- Thoughtful, innovative, and pragmatic approach to problem-solving, balancing cutting-edge techniques with business pragmatism
- Demonstrable interest in exploring how new AI capabilities can transform how we leverage data
- Meticulous attention to detail
- Right to work in the UK
- Ability to work from the Multiverse London office 3+ days per week
- Commitment to Multiverse’s mission and values
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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