Warehouse Operations Supervisor responsible for daily operations and leading associates in an eCommerce fulfillment center. Ensuring accurate and timely customer order processing while maintaining safety and quality standards.
About the role
- Digital Operations Representative supporting the Digital team in Mexico and USA by analyzing rates and negotiating competitive terms with carriers. Focus on operational excellence and data-driven insights.
Responsibilities
- Support the Digital team in Mexico and USA by analyzing consistent rates, preparing performance reports, and negotiating competitive terms with carriers and Redwood representatives.
- Focus on ensuring operational excellence through collaboration, data-driven insights, and strategic negotiation to enhance overall efficiency and performance.
- Apply data analysis, sales negotiation, and logistics expertise to improve performance and drive operational success.
- Utilize Microsoft Excel and analytical tools to evaluate rates, optimize processes, and generate actionable performance insights.
- Build lasting carrier relationships through effective sales strategies and a focus on trust and reliability.
- Maintain a proactive, adaptable mindset that ensures consistency and efficiency in high-pressure logistics environments.
- Enhance operational excellence through strategic negotiation, clear communication, and teamwork.
Requirements
- Data Analysis: Strong skills in Microsoft Excel or other tools to analyze rates and generate reports
- Sales Techniques: Proven ability in sales, negotiation, and closing deals
- Problem-Solving: Capacity to quickly identify and solve problems that arise in logistics operations
- Self-Motivation: Ability to work independently and take initiative
- Adaptability and Resilience: Ability to remain optimistic and proactive in a fast-paced, high-pressure environment
- Negotiation: Strong ability to negotiate rates and terms effectively with carriers
- Bi-lingual in English/Spanish; proficient level for verbal and written communication
Benefits
- Access to experts and resources for your Learning & Development journey
- Opportunity for internal mobility
- Employee referral bonus program
- Employee Resource Groups (ERGs)
- Annual fundraising and volunteer events to give back to communities
- Life Insurance policy for you starting 30 days after employment
- Personal Health Insurance coverage for you
- Major Medical 30 days
- Aguinaldo Christmas bonus or prorated percentage your first year
- Vacation time starting at 12 days. Additional days will increase per Mexican Law
- Premium Vacation 50% vacation days (Prima vacacional)
- Saving Plan (Fondo de Ahorro)
- Grocery Card (Vales De Despensa)
- Cell Phone Allowance of $800 pesos per month minus applicable taxes
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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