Operations Manager overseeing multiple restaurant branches in Al Khobar, Saudi Arabia. Focused on ensuring service quality, operational efficiency, and compliance with standards.
About the role
- Control Tower Analyst supporting international logistics operations at DMS Logistics. Involves document management and collaboration with various partners.
Responsibilities
- Support the Control Tower operation in executing international logistics routines, including readiness follow-up, collection, document issuance, bookings and final delivery.
- Monitor operational stages in the system and update internal dashboards with accurate, timely information.
- Interact with suppliers, freight forwarders, carriers and other partners to request documents, clarify operational questions and ensure shipments progress.
- Assist the team in verifying documents such as invoices, packing lists, HAWB/HBL and operational checklists.
- Help identify operational deviations and report any issues to the team's technical lead.
- Participate in internal Control Tower team meetings, providing updates and input on process status and tasks under your responsibility.
- Ensure organization and traceability of operational data, maintaining control over order status, deadlines and deliveries.
- Meet the deadlines and requirements defined for each stage of the logistics process, contributing to the area's overall performance.
Requirements
- Bachelor's degree in Logistics, International Trade, International Relations, Business Administration or related fields.
- Intermediate to advanced English - will be tested.
- Basic to intermediate Excel skills - will be tested.
- Experience with international logistics, import/export processes or freight forwarding - a plus.
- Knowledge of key logistics documents (invoice, packing list, HAWB/HBL, booking, etc.) - a plus.
Benefits
- Hybrid work model.
- Bonus.
- Allowance (cost assistance).
- Health insurance, covering children ages 0 to 18 (contributory plan through Porto Seguro).
- Extended maternity/paternity leave.
- University partnership programs (tuition agreements).
- Gym membership benefit.
- Childcare assistance.
- Birthday day off.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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